Business Breakfast: Unlocking the secrets of cultural change
Full Potential Group is one of the UK's top transformational coaching, leadership, team collaboration and coaching culture specialists. Founded by Carole Gaskell in 1997, FPG has supported thousands of individuals within over 150 organisations, encompassing both the public, private and third sector to reach their full potential.
What would be the impact on your organisation's bottom line if every leader, manager and team used pragmatic, transformational tools, behaviour and mind-set techniques to release an extra 10% of their potential? Full Potential Group will help you realise the full impact when every member of your organisation is operating at the fullest potential, with an unrivalled passion and drive.
We, at Full Potential Group, have been helping organisations realise their full potential for over 17 years. Don’t just take our word for it, head over to our Clients page to read case studies and testimonials of some of the companies we have helped throughout our years of practice.
For the last 15 years we have been working with FTSE 250 businesses and thought leaders to maximise and unlock a leader’s true, full potential. Empowered, collaborative leadership is the key way to accelerate change and innovation and generate the business breakthroughs needed for sustainability and growth.
As a leader you are pushing hard to save costs and deliver on short term tasks. It’s not just the CEO and board members, we work with leaders across the organisation.
Full Potential Leadership is a truly catalytic way to fast track the development of your capabilities. Our Full Brain Approach focuses on developing your Thinking, Heart and Infinite Brains - the What, How and Why - to enable you to rapidly reach your full leadership potential.
We work with you on stimulating the Thinking Brain and focusing on priorities and delivery of business results. One of the biggest ROI’s is stimulating your Heart Brain: developing your sense of self and who you are. It’s about encouraging you to be more than you can be so that you can make a bigger impact. Drawing the elements together is the work we do on the Infinite Brain – this is where you as a leader step into being more innovative and really igniting a sense of purpose and collaboration.
Full Potential Leadership is achieving more with less. Being catalytic and helping your people generate exponential results that you would never achieve by yourself.
In partnership with United Utilities, FPG designed and developed a three-day intensive leadership programme to drive high performance by delivering results through others and support the new behavioural process being embedded across the business.
"I thought this day was fantastic, in that it really opened up a way of communicating with people that did not have to be totally applied to direct reports. Indeed, it will help with general communication with my colleagues in Europe"
- Carphone Warehouse
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|Case Study: Tesco|
Already a keen advocate of the benefits of developing talent, this challenge was to strengthen the leadership capability across the business and support the development of 1,000 Personnel Managers and 50 Group Personnel Managers within Tesco Stores.
The Building Talent and Capability programme which FPG delivered across Tesco Stores focused primarily on exploring the future role of Personnel Managers, leading them away from behaving as simple training solutions providers towards operating as a real strategic force: holding line managers to their highest potential and giving them the skills and tools to develop talent.
As a further contribution to the sustainability of the programme the Personnel Managers were tasked with designing a half day workshop to engage their Store Managers and Store Directors, thereby communicating to all stakeholders a deeper understanding of the programme objectives and content to allow all parties to work on shared challenges with a common language and vision.
Both programmes comprised a blend of talent-building skills workshops, practical on-the-job transformational coaching application, maintenance of capability diaries and action learning to unlock individual potential and contribution to release a leadership style, alongside a collection of tools, shifting the focus to behavioural and attitudinal talent building.
Transformational and behavioural coaching within Tesco Stores has provided individuals with the next level of skill and talent development capability so they confidently coach up, across and down 'in the moment', increasing diverse capability across the organisation.
As a direct result of delivering the interventions in phases, giving individuals a chance to review, refresh and step into the next level, FPG has dramatically increased return on investment, built internal capability, helped underpin the required behaviour change and ultimately delivered long-term sustainability.
Following the programme FPG was awarded a Tesco Values Award. These awards are presented to both staff and supplier partners who actively role-model and support the Tesco Values. This is a tangible endorsement of the FPG approach in actively and authentically partnering with our clients.
|Case Study: Barclays Global Payments|
Barclays Global Payments was in the process of growing its leadership culture and capability. As part of this it needed to support a key group of 10 senior managers and senior team leaders to help them become a 'Centre of Excellence' by improving the quality of leadership as well as driving growth through powerful conversations with their teams. To create committed behaviour change and long term sustainable shifts in leadership, their leaders needed support and challenge over a period of time.
Full Potential Group (FPG) created a series of pragmatic, commercially focused and stretching half day events designed to enable leaders to understand their critical role in driving business growth, and equip leaders to raise the bar on performance through powerful conversations with their people.
The programme enabled leaders to increase their motivation and performance by identifying and breaking through personal blocks, barriers and limiting beliefs and develop strategies to become more engaging, empowering and innovative leaders.
After the half day development sessions the business leaders were able to understand their leadership role and how, through developing their people, they could improve business performance and drive growth. The participants were able to have powerful and challenging conversation and use practical and effective communication tools every day as part of their leadership style.
Barclays Global Payments
|Case Study: Ageas|
Ageas UK is a leading provider of award-winning personal and commercial insurance solutions. The company approached Full Potential Group (FPG) to help them to create a 'high performance coaching culture' in which managers were equipped and confident to raise the bar on performance, release individual and team potential and unlock discretionary effort. Ageas strategically decided that creating an open, honest and challenging culture, where employees felt empowered and engaged, would breed the energy and passion needed to meet challenging business and financial targets.
The high performance coaching culture programme involved the four core UK business units. The programme commenced with a fast paced and pragmatic Masterclass for senior leaders from each of the business units - engaging them with their core role in supporting the programme and critically ensuring buy-in at a senior level.
The second stage comprised of a series of 2 + 1 day workshops focusing on the essential skills required to deliver high performance through teams working smarter not harder. The programme consisted of an initial 2-day event with a 1-day follow up 6-8 weeks later, providing time for participants to apply the skills learnt and to review and build on their experience and learning. Department heads, managers and senior supervisors were challenged and supported to apply the coaching skills and tools in the 'moment' and day-to-day, in order to deliver more from their people - removing the mind-set that coaching could only take place in a formal, time-rich session.
From the beginning, the Leadership team were keen that the overall programme results would be visible to everyone from the CEO downwards, to ensure company-wide engagement.
Feedback showed that the programme, put in place by FPG, was very well received and opened managers' eyes to a different way of operating. There have been improvements in sales conversion rates and customer service levels, with some key managers clearly emerging as 'champions' of the new approach.
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