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We are immensely proud of our reputation, leading market status and thought-leadership. We believe that our work with individuals, teams and entire organisations is second-to-none, but you don't need to take our word for it. Click any of the logos below with a green tab to see our case-studies with those clients.
|Case Study: Tesco|
Already a keen advocate of the benefits of developing talent, this challenge was to strengthen the leadership capability across the business and support the development of 1,000 Personnel Managers and 50 Group Personnel Managers within Tesco Stores.
The Building Talent and Capability programme which FPG delivered across Tesco Stores focused primarily on exploring the future role of Personnel Managers, leading them away from behaving as simple training solutions providers towards operating as a real strategic force: holding line managers to their highest potential and giving them the skills and tools to develop talent.
As a further contribution to the sustainability of the programme the Personnel Managers were tasked with designing a half day workshop to engage their Store Managers and Store Directors, thereby communicating to all stakeholders a deeper understanding of the programme objectives and content to allow all parties to work on shared challenges with a common language and vision.
Both programmes comprised a blend of talent-building skills workshops, practical on-the-job transformational coaching application, maintenance of capability diaries and action learning to unlock individual potential and contribution to release a leadership style, alongside a collection of tools, shifting the focus to behavioural and attitudinal talent building.
Transformational and behavioural coaching within Tesco Stores has provided individuals with the next level of skill and talent development capability so they confidently coach up, across and down 'in the moment', increasing diverse capability across the organisation.
As a direct result of delivering the interventions in phases, giving individuals a chance to review, refresh and step into the next level, FPG has dramatically increased return on investment, built internal capability, helped underpin the required behaviour change and ultimately delivered long-term sustainability.
Following the programme FPG was awarded a Tesco Values Award. These awards are presented to both staff and supplier partners who actively role-model and support the Tesco Values. This is a tangible endorsement of the FPG approach in actively and authentically partnering with our clients.
|Case Study: Barclays Global Payments|
Barclays Global Payments was in the process of growing its leadership culture and capability. As part of this it needed to support a key group of 10 senior managers and senior team leaders to help them become a 'Centre of Excellence' by improving the quality of leadership as well as driving growth through powerful conversations with their teams. To create committed behaviour change and long term sustainable shifts in leadership, their leaders needed support and challenge over a period of time.
Full Potential Group (FPG) created a series of pragmatic, commercially focused and stretching half day events designed to enable leaders to understand their critical role in driving business growth, and equip leaders to raise the bar on performance through powerful conversations with their people.
The programme enabled leaders to increase their motivation and performance by identifying and breaking through personal blocks, barriers and limiting beliefs and develop strategies to become more engaging, empowering and innovative leaders.
After the half day development sessions the business leaders were able to understand their leadership role and how, through developing their people, they could improve business performance and drive growth. The participants were able to have powerful and challenging conversation and use practical and effective communication tools every day as part of their leadership style.
Barclays Global Payments
|Case Study: Ageas|
Ageas UK is a leading provider of award-winning personal and commercial insurance solutions. The company approached Full Potential Group (FPG) to help them to create a 'high performance coaching culture' in which managers were equipped and confident to raise the bar on performance, release individual and team potential and unlock discretionary effort. Ageas strategically decided that creating an open, honest and challenging culture, where employees felt empowered and engaged, would breed the energy and passion needed to meet challenging business and financial targets.
The high performance coaching culture programme involved the four core UK business units. The programme commenced with a fast paced and pragmatic Masterclass for senior leaders from each of the business units - engaging them with their core role in supporting the programme and critically ensuring buy-in at a senior level.
The second stage comprised of a series of 2 + 1 day workshops focusing on the essential skills required to deliver high performance through teams working smarter not harder. The programme consisted of an initial 2-day event with a 1-day follow up 6-8 weeks later, providing time for participants to apply the skills learnt and to review and build on their experience and learning. Department heads, managers and senior supervisors were challenged and supported to apply the coaching skills and tools in the 'moment' and day-to-day, in order to deliver more from their people - removing the mind-set that coaching could only take place in a formal, time-rich session.
From the beginning, the Leadership team were keen that the overall programme results would be visible to everyone from the CEO downwards, to ensure company-wide engagement.
Feedback showed that the programme, put in place by FPG, was very well received and opened managers' eyes to a different way of operating. There have been improvements in sales conversion rates and customer service levels, with some key managers clearly emerging as 'champions' of the new approach.
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