Client testimonials
FPG clients say the nicest things
We are immensely proud of our reputation, leading market status and thought-leadership. We believe that the work we do with individuals, teams and entire organisations is second-to-none, but you don't need to take our word for it. Here are some of the great things our clients say about the FPG experience:
"The feedback blew my socks off: in my entire career I have never had feedback like this." Human Resources Director, Portman Building Society (now part of Nationwide)
"In more than half of the people on the programme I can see a real difference. In a third I can see an amazing difference. Coaching is now vital to our business." Profit is up 39% year on year. CEO, Tesco Clothing and International Sourcing
"We didn’t set out to embed coaching in our culture, but as we created leadership development programmes, including a coaching element has proven to be the most beneficial and most sustainable way of achieving behaviour change." Head of Learning & Development, Bovis Lend Lease
"In 2006 the Kcom Group embarked upon a Leadership Development programme. One of the core, compulsory modules of the programme was to encourage our leaders to adopt a coaching style. FPG delivered the coaching programme for us. The whole of our development programme was extremely well received by all the delegates but the modules that really stood out as exceptional were those delivered by FPG. They truly inspired people at both a personal and a business level and those that participated actively use the tools and techniques they learned on a daily basis. I would thoroughly recommend FPG to any organisation that wishes to engender coaching as part of their business culture." Group Human Resources Director, Kcom Group plc
"It’s exceeded my expectations in terms of the change that’s come about as a direct result of people going on the programme. The results... to date have been clear: a significant change in behaviour in terms of how colleagues relate to each other, frank and open discussions around performance issues and a greater sense of ownership across all teams." Human Resources Director, RHM (now part of Premier Foods)
"What we liked about Full Potential Group was their highly-pragmatic, instantly useable ‘coaching in the moment’ non-theoretical approach, firmly linked to business results. FPG are a great fit for William Hill." Management Development Director, William Hill
"At Tesco we've seen both soft and hard benefits from coaching. As well as business results, retention rates have improved and many of those who've embraced the new culture have been promoted to even more challenging roles. Scores in the staff survey around people's attitudes to the business and the way in which they are managed are higher, which indicates improved motivation and morale at middle management level." CEO, Tesco Clothing and International Sourcing
"FPG were and are exceptional at really understanding our business. They... have been a real partner. In fact, I would even describe them as a challenging employee. They really do understand the subtleties of our business and where we are trying to take things. Parallel to this is their customer focus which is excellent – FPG were working with us through a time of upheaval and change and at every given moment they were utterly flexible around us and the changing needs of our business." Organisation Development Director, United Utilities
"This is the most targeted and impactful form of development I have yet experienced." Director of Communications, ntl
"I was very impressed with Full Potential Group’s professionalism and flexibility; they met our needs incredibly well, especially as they only had a three week turnaround, and were prepared to push back on us if they felt something wasn’t right. Their approach wasn’t just to say that they could deliver the programme but to say that they would only deliver it if it was to the highest standard possible." Learning & Development Project Manager, Black & Decker Europe
"FPG's point of difference is that they listen first to what the issues are, rather than trying to shoehorn our development needs into a standard product they provide. They work with the real world of our employees and help them to build their own success." Head of Learning & Development, Bovis Lend Lease
"FPG came to the programme quite late in the day but they brought with them a real depth of challenge and a flexibility to the relationship which made it a true partnership!" Leadership Capability Manager, Tesco