Coaching case studies
Nothing promotes the genuine bottom-line value of focused business coaching like hearing the experiences of clients. Explore the case study links below to discover for yourself how FPG's comprehensive range of coaching services could help you, your team and your organisation to unleash the powerful potential that lies within everyone.
Coaching Skills at Black & Decker
Black & Decker® required a specialist coaching company to deliver a coaching skills programme as part of their EMEA Sales Development programme, which had the aim of equipping Sales Managers with the skills and confidence to coach their teams... More
Customer Service at Bovis Lend Lease
Customer service and value creation have always been fundamental to Bovis Lend Lease’s success, with customer relationships built on trust, integrity and respect. Yet, despite its strong customer service heritage, it was felt there was room for improvement... More
Coaching as a Way of Being at Royal Mail
Royal Mail wanted to build on a set of core coaching models that had been introduced into the company's Women's Network to make buddy relationships worthwhile, productive and sustainable so that they became an essential and valued part of life at Royal Mail... More
Coaching for Success at Starbucks
Starbucks wanted to deliver an advanced coaching programme to their HR and Learning & Development community to take their existing coaching abilities to the next level so that they were suitably-equipped to conduct much deeper coaching conversations at all levels... More
Sustaining Consistent Performance Excellence
This Director in the Financial Services sector chose to work with a coach, having identified a need to supercharge his group and having recognised that it was important for him to be seen as operating more consistently... More
Enhancing Inspirational Leadership
This senior Technology Executive wanted further advancement and increased responsibility but had recognised that he needed to work on some key development areas, whilst also expanding trust in his own judgment and intuition... More
Creating a Long-Term Career Plan
This senior manager was dissatisfied with his limited ability in managing people, resulting in his own frustration and the unhappiness and resistance of his staff. Several promotions to senior management had removed him from the hands-on work he enjoyed... More
Optimising a New Role
Recently promoted into a management role, this high potential employee was uncomfortable and disliked her new position. Her organisation wanted to keep her but also needed her to improve her performance... More
Enhancing Communication Style
Whilst technically very capable and recognised as a ‘high potential’, this Finance Manager in the FMCG sector had a very cynical approach and outlook that was adversely affecting her dealings with others, especially in meetings with superiors... More
Retaining and Re-Energising Top Talent
This Editorial Director had reached a crossroads in his career. Although he had been identified as a high potential within the business, he was feeling stuck and was thinking of leaving the company for a new environment and challenge... More